We’ve been in this business for a long time (nearly five decades, in fact). During that time and handling countless orders we’ve learned a lot about what it takes to optimize our operations to make the best use of our time and resources. We’ve also figured out the best tricks for saving our customers money on every order. One of these tricks is finding that perfect number that can keep prices down for you and production optimized for our team.

We offer up a first-time buyer coupon code that, in most cases, will make the price on your order of 100 boxes on BoxGenie lower than what you would pay when ordering a smaller amount on other sites. We do this because we are confident that you will love your boxes and want to keep ordering from BoxGenie forever!

You will receive emails from BoxGenie along the way letting you know when your order has been received.

Product Time:

We aim to review, process and print most orders within 10-12 business days.

Shipping Times:

Your estimated shipping times will be based on whatever shipping method you choose when placing your order. Shipment orders timelines are typically estimated in business days. For example, if selecting UPS Ground, you’ll find that there is no guaranteed delivery window available. Rough estimates based on experience finds the UPS Ground delivery typically takes between 4-7 business days to arrive, or potentially less based on your location. Our production facility is based in Kansas City, MO, so the closer you are to us the shorter the shipping time.

If you need your order by specific day or business days, we advise that you select a guaranteed delivery option (such as UPS 2nd Day Air, UPS 3 Day select, etc.)

Simply enter the dimensions and other options for the box you want and hit the "Design Box Online Now" button. That will open the 3D designer. On the left-hand side, click on “more” and download the template.

Once you have designed your template, just come back to the site and re-select your preferences. This time select "Order Now & Send in Your Design". You can complete your order and then send in your design.

If you are not already logged in, click the “Log in” button on the top right. Then, simply go to My Account and My Orders and hit Reorder

Nope! We are the manufacturer. We do the printing, cutting and gluing in house. We oversee your product from beginning to end. This helps us ensure the highest quality, fastest production, and most accurate reorders possible.

Box Genie will not print images, logos, etc to which you do not own the rights. For more information: Terms & Conditions

Our team is here to work with you every step of the way. Before the structural design phase, our in-house experts will help you define the project scope and expectations of your inserts and dividers.

As part of this process, we offer a total of three revision cycles for custom-made inserts and dividers. Please note that any further modifications will result in an additional cost associated with these changes.

Here are some examples of what is considered to be a revision:

• Changes to the product placement (e.g. alignment, layout, etc.)
• Changes to the size of the outer box
• Changes to the orientation of items (e.g. sideways rotation)

When you use our online design tool, you’ll have the opportunity to review the PDF proof before adding your order to your cart. You’ll also have the ability to view, open, and rotate the box in 3D while designing it, so please be sure to use this feature. Once you place your order you’ll receive a confirmation email that includes a link to your PDF proof.